Medical Disclaimer

All content on this website — including text, graphics, images, testimonials, and information from our eligibility quiz — is provided for general informational and marketing purposes only. It is not intended to be, and should not be taken as, medical advice, diagnosis, or treatment. Nothing on this website creates a doctor-patient relationship between you and Ongo, or between you and any Provider, until you have completed an evaluation with a licensed healthcare provider through our platform and that provider has agreed to treat you.

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition, and before starting, stopping, or changing any medication or treatment — including any medication offered through Ongo Weight Loss.

Some medications offered through Ongo Weight Loss — including compounded semaglutide and compounded tirzepatide — are compounded medications, not FDA-approved finished drug products. Compounded medications are not a substitute for, or an alternative to, FDA-approved products based on cost or general availability.

Compounded drugs are not reviewed or approved by the FDA for safety, effectiveness, or quality before they reach you.

Compounded medications are not the same as, and are not generic versions of, FDA-approved brand-name medications such as Ozempic®, Wegovy®, Mounjaro®, or Zepbound®. They may differ in formulation, inactive ingredients, dosing, and manufacturing process.

Compounded medications are prepared by a state-licensed pharmacy for an individual patient pursuant to a valid, individualized prescription issued by your Provider. Your Provider will only prescribe a compounded medication where they determine it is medically appropriate for your specific clinical circumstances — for example, due to a documented allergy or intolerance to an ingredient in the FDA-approved product, a need for a dosage strength or form not commercially available, or another individualized clinical basis — and not simply as a lower-cost or more readily available alternative.

We do not claim, and you should not assume, that a compounded medication offered through Ongo Weight Loss is identical, equivalent, or interchangeable with any FDA-approved medication.

Whether a compounded medication is appropriate for you is a clinical decision made by your Provider — not a decision made by Ongo Weight Loss, and not guaranteed by anything on this website.

We encourage you to discuss the risks, benefits, and appropriateness of any medication — including compounded products — with your Provider before use, and to review current FDA guidance on compounded GLP-1 medications, available at fda.gov.

Our services, and the availability of specific medications (including compounded medications), vary by state and are subject to applicable state law and the licensure of the Provider treating you. Not all treatments described on this website are available in all states.

Completing our eligibility quiz or intake questionnaire does not guarantee that you will be prescribed any medication. Prescribing decisions are made solely by your Provider, based on their independent clinical judgment.

Weight-loss results vary significantly from person to person and depend on many factors, including your individual health, adherence to your treatment plan, diet, and activity level. We do not guarantee any specific weight-loss result, timeline, or outcome.

Any testimonials, before-and-after photos, or reviews on this website reflect the individual experiences of specific patients and may not be representative of the results you should generally expect. Where a person featured in a testimonial received compensation, free product or services, or has a business relationship with Ongo, that connection is disclosed at the point the testimonial appears.

Ozempic®, Wegovy®, Mounjaro®, and Zepbound® are registered trademarks of their respective manufacturers. Ongo is not affiliated with, sponsored by, or endorsed by the manufacturers of these products. References to these brand names are for informational and comparison purposes only.

This website and our telehealth services are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 immediately. If you are experiencing a mental health crisis, including thoughts of suicide, call or text 988 (Suicide & Crisis Lifeline).

If you experience a side effect or adverse reaction to any medication received through Ongo, contact your Provider promptly. You may also report adverse events directly to the FDA's MedWatch program at 1-800-FDA-1088 or fda.gov/medwatch.

If you have questions about this Medical Disclaimer, contact us at info@ongoweightloss.com or 1-888-655-5267.